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A New look at Diversity: Its broadest definition!

For many decades diversity has been a major topic at corporations and schools throughout the country. Frequently the focus of diversity is around race, however this is a rather narrow viewpoint. Of course respect of those that are different from us also applies to religion and disabilities as well. But even more important, diversity is about what our abilities and strengths are as well. By knowing the strengths and weakness, as well as the areas of opportunity for growth of our fellow workers or students, our ability to work effectively is increased exponentially.

Achieve outrageous Team Success amidst the currents of change

Why do some companies achieve unlimited, outrageous results while others continually wallow and remain stuck in the muddy pool of mediocrity? The answer is simple: Using the Power of “Big Team – Small Team” integration: the ability to communicate and work in teams across the entire organization with razor sharp accuracy. Any organization can achieve outstanding results and success if it has a superior “soft skills” foundation which includes: great communication, outrageous unified teamwork and amazing leadership with qualified risk taking.

Anger Management

Having owned a counseling center for 18 years, I have learned that most anger is, for the most part, only energy that needs to be properly directed. It is impossible to control anger with your will. You must learn the pre-cursors (events, moods, feelings) that occur before one becomes angry and learn to control these precursors earlier in the chain of events.

Who should attend?
Individual coaching programs available via phone or in person 

Group work on a limited basis

Basic Management Principles

Management is the art of utilizing personnel to accomplish various tasks. Understanding the difference between leadership and management is a fundamental premise of modern business. Looking at various leadership styles (ranging from lassie-faire to authoritarian) will help you understand your own style. Since management is ultimately about people and relationships, an initial analysis of the balance between task orientation and people pleasing will be part of this course.

Change Management

Rarely do teams and companies prepare for change in the magnitude that change is occurring in today’s workplace. “Managing at the Speed of Change” (Textbook for the course) requires that one identify change factors, develop contingency plans for such factors, manage “resistance” to change, develop a commitment to change, and have both the resilience to outlast the tidal waves of change that beseech you and your company.

This course will help you generate the outrageous team synergy and group unity necessary to manage change.

Customized Workshop and Course Descriptions

Custom Workshops and courses are available on a wide variety of topics in most field of business. Since ACT has access to a comprehensive bank of expert consultants from colleges, universities, and institutions around the world, most topics can be covered.

Various lengths of lead time may be necessary in preparing customized programs, and my require required depending on the complexity and nature of the topic of interest. Please contact any of our representatives to discuss your specific needs for customized training programs.

Developing Leadership "Ego Librium": the 9 Faces of Balanced Conscious Leadership

Great leaders are fully conscious of the effects of their words and actions on others. Great leaders come from a place where they are completely free to choose how to react to work situations and create outstanding organizational balance.

Emotional Quotient (EQi)

The Emotional Quotient is a very highly validated and popular assessment that helps participants to understand their degree of emotional maturity and mastery. Studies have repeatedly shown that it is the level of EQ that determines success in business as well as personal life.

Employee Background Check

Employee Background Check™ is an information service that verifies job applicants’ resume data, checks driving records, and examines criminal history to reduce the risk of negligent hiring liability.

Experiential Learning: The Difference Between Teaching and Facilitating

Teaching and Facilitating are both very complex professions that require enormous amounts of preparation in order to do a good job in the classroom. There is an old saying that all facilitators can be teachers but not all teachers can be facilitators. Teachers convey knowledge and give information to their students (no matter how old the student, the principles of learning are always the same.) Facilitators provide knowledge but also help the students to learn by understanding the processes behind the knowledge and the facts.

Facilitation and Custom Programs

Professor Roberts is an expert at making meetings more engaging and meaningful.

Innovating at the Speed of Business

This power packed experiential presentation assists the audience in gaining mastery of the process of reinventing themselves and their work so that they are able to begin Innovating at the speed of business. Using the "Simplified Seven step Model of Innovation" (from Professor Roberts book, Junkyard Games HRDQ Press), Professor Roberts guides you through a simple process of getting in touch with your Inner Genius so that you can take charge over your destiny, and your business no matter what field of endeavor.

Leadership and Motivation

Leadership is the ability to take qualified risks with the expectation of receiving a substantial return on personal and emotional investment. By looking at the traits of successful managers and executives in many fields, it will be possible to glean their most important traits and see how you compare.

Managing Stress

Managing stress has become a major area for mastery in this day and age of constant change. Managing stress includes knowing your self and taking charge of your mental, emotional and physical stress. To truly manage stress, it is also necessary to learn how to control the precursors of stress earlier in the chain of events through proactive planning thus reducing the likelihood of these events inducing stress. Understanding the difference between psychogenic and psychosomatic stress will help to improve overall control of stress.

Matrix Management Essentials

Matrix management is the buzz today in the corporate world but understanding the concepts that make the matrix system function can be less than clear. In fact, making the transition between the traditional hierarchical method of management to the Matrix system can lead to Interpersonal conflict and confusion. To avoid stepping on the toes of your most valuable asset, your staff, this course will help to clarify how to make work in the Matrix system run more smoothly.

MBTI Myers Briggs Temperament Inventory

The Myers Briggs is widely used and assesses 4 pairs of character traits on a continuum. The first set of mental preferences relates to how people "Perceive" or take in information. The second set of mental preferences identifies how people form "Judgments" or make decisions. The third set of mental preferences identifies how people get their “Energy”. The fourth set of mental preferences identifies “Life Management Orientation”


Negotiation is the ability to discuss and decide how people and corporations will share resources, both tangible and intangible, in such a way that all parties involved are satisfied with the outcome. Balancing considerations of one’s own head and heart, of the needs of self versus others and knowing when to push the limit and break with tradition or play it safe are all parts of the fine Art of Negotiation.

Organizational Communications

How well we communicate affects productivity at every level. This course is designed to help groups and teams within any organization learn the basics of communicating effectively within the corporate structure.

Topics covered include: One way and two way communications, The Power of Feedback Loops, Vertical and horizontal communication, Interpersonal communications, Listening Styles, Verbal and non-verbal communication, Communicating under pressure, and much more.

Profile Performance Indicator

Profile Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it the ideal choice for your business.

Profile Sales Indicator

Profile Sales Indicator™ is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.

Profile Team Analysis

Profile Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems.

Profile XT

Profile XT™ is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.

Profiles CheckPoint

Profiles CheckPoint™ is a powerful professional development tool, that positively impacts an individual’s growth and career, and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

Profiles Customer Service Perspective

Profiles Customer Service Perspective™ is a tool for making sure everyone in your company is on the customer service team. Just as a chain is only as strong as its weakest link, a thoughtless remark on the phone or inattention to a customer's needs can result in the loss of business. Everyone needs to be concerned with customer service.

Profiles Step One Survey II

Profiles Step One Survey II is a scientifically designed assessment tool that evaluates job applicants for integrity, substance abuse, reliability, and work ethic. The SOS II empowers you with a structured system to objectively obtain better information, identify the best candidates, and conduct better interviews.

Public Speaking

Few people have a greater natural fear than that of Public Speaking. If the earth quakes every time you even think about standing up in front of a crowd, then this course will help to de-sensitize you to the pain of public discourse. Starting with the most simple introduction, and working through a series of increasingly difficult challenges with the support of the course leader and all the participants, you will soon find yourself at a new level of comfort that you never thought achievable.

Public Speaking

Public speaking is a very complex skill to master. The art of public speaking can be enhanced through expert coaching. Through observation, analysis and practice, just about anyone can refine and improve their speaking ability.

This program is a requirement for any manager, salesperson or executive who wants to go from good to great in their public speaking skills and their career development. .

Who should attend?
Individuals and Small groups

The Basics of Teamwork

Teamwork Basics covers a variety of team related topics including understanding the basic nature of successful teams as well as why dysfunctional teams fail.

This course looks at various types of teams, such as intact, cross-functional, multi-purpose, etc. and their strengths and weaknesses. In addition, the course will address issues including team integration and dysfunctional teams. The relationship between Small Teams and the effect they have on Bigger Corporate Divisions can make or break a company of any size.

The CheckPoint Skill Builder Series

The CheckPoint Skill Builder Series™ consists of 18 self-paced, self-improvement programs designed to help managers improve their performance. The Skillbuilder Series is a companion to the Checkpoint 360° Competency Feedback System, offering managers the opportunity to develop the competencies that are most important to their professional growth and success. Available exclusively on the Internet.

The Organizational Management Analysis

The Organizational Management Analysis™ is a summary of the data from all of the individual CheckPoint 360° feedback reports from a selected group. It verifies individual alignment with the corporate vision, mission, purpose, and strategic goals. This analysis aids in charting a course to achieve organizational goals with purpose, clarity, and certainty.