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Negotiation is the ability to discuss and decide how people and corporations will share resources, both tangible and intangible, in such a way that all parties involved are satisfied with the outcome. Balancing considerations of one’s own head and heart, of the needs of self versus others and knowing when to push the limit and break with tradition or play it safe are all parts of the fine Art of Negotiation.

In this course, you will learn: how to set up a negotiation (preparation is 90% of the work), when being fair is the right thing to do, how to avoid a breakdown in the process, what to do when there is a breakdown, and the secret to win-win mutually satisfying efforts.